Returns & Exchanges
Moose Knuckles Canada offers a 30-day return window for unworn, unwashed merchandise with all original tags and security seals intact. We provide complimentary return shipping for all domestic orders to ensure your complete satisfaction with our luxury outerwear.
Initiate Your Return
Visit our online returns portal and enter your order number and postal code to select the items you wish to send back.
Print Your Prepaid Label
Once your request is authorized, download and print the prepaid shipping label provided via email.
Package Your Items
Place the items in their original packaging, ensuring all Moose Knuckles tags are attached, and secure the new shipping label to the outside of the box.
Drop Off and Track
Hand over your package to the designated carrier and keep your tracking number handy; your refund will be processed within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing